Workshop Details

Reaching Success Through Self-Mastery  - How to Win the Inner Victory in an Often Stormy World

This workshop will introduce you to the concept of self-mastery - how to live your life through the paradigm, or filter, of personal integrity. What's more,  you can apply this material to both your personal and professional lives.

We'll begin by discussing the true definition of success and ultimately walk through the model for self-mastery, which presents concrete ways you can maximize your potential each and every day. The workshop highlights include:

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The Keys to Fulfillment Series - A Toolbox of Personal and Professional Success Skills for the Real World

A four part series of practical yet provocative mini- workshops that focus on the development of personal skills that are an essential component to success and fulfillment in present life.

Be inspired, delighted and stimulated as we join Michelle Sherman, success Coach extraordinaire on this journey of expanded effectiveness. In the workshops she will share the basic tools and strategies identified during her 15 years of coaching that allow individuals to experience ease, joy, balance, health and a deep sense of satisfaction in both their personal and professional lives.

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Learning for Life - How to Enrich your Career with Lifelong Learning

Lifelong learning is becoming more and more crucial because the business society has changed so drastically in the past decade, and it is continuing to change. The only way to keep up with the business world and remain qualified for jobs is to continue to learn along the way. Pursuing lifelong learning involves being curious and willing to learn and be taught throughout your career, no matter how much you know or how successful you have become. In this workshop, we'll discuss how to continue your education in a variety of ways, which involves:

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In Pursuit of Goals - Practical Steps to Go for the Gold in Life

In this workshop, we'll demonstrate tools that will help you organize, analyze, and realize the valued goals in your life - objectives for both your professional life and your personal life. We'll discuss the true nature of a goal, what role organization plays in the goal-setting process, and the various stages you'll pass through on the exciting road to achieving your goals. This workshop will cover:

So if you're ready to take an honest look at your life and learn how to set and accomplish your goals, make plans now to attend this power-packed workshop.

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Creative Thinking and You - How to cultivate the Innovative Ability You Didn't Know You Had

In many workplaces today, employees are not encouraged to express their creativity on a regular basis. Over time, they grow stale and trudge through the same old routine with less and less flair every day. But if you want more from your job than boring, mechanical work - if you long to do something creative yourself rather than watching other people reach their dreams you're ready to explore creative avenues.

The problem is, many people have the mistaken conception that they are either born with creativity or without it. This is simply not true. Anybody can be creative, they just need to know how to stimulate those senses. Together we'll explore:

This is your chance to let your creative ability shine again and garner long overdue satisfaction from your work.

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Leading Through Trust  - How to Empower Others to do Their Best

Experts agree that a leader's effectiveness is built on the quality of his relationships with the people they lead. They also agree that in order to nourish strong relationships, the "trust factor" is the most crucial component involved. When trust is high, we feel most safe and are wilting to cooperate with others.  When trust is low, we fear others and try to dodge close relationships. Trust is the solid ground upon which a relationship can grow and flourish.

This workshop gives leaders the tools they need to Use trust and empowerment skills to improve communication with their employees. You will learn how to help others grow and reach their full potential. We'll start by discussing what "leading through trust" really means, like:

If you want to learn how to lay a solid foundation for working relationships with the people you lead, don't miss this workshop!

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Managing the Commitment - Results Relationship

How often do you find yourself working hard on a project, assignment or plan, yet not getting the results you want? The reasons for such a situation can vary, but one of the most common, overlooked and misunderstood reasons is that of individual commitment.
Understanding commitments can vastly improve your own and your team’s performance, productivity and end results.
Join Elizabeth Speck our Team Builder as she examines commitment as the driver of actions that produce exceptional results

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Communicating With Skill - Tips for Getting Your Message Across Every Time

The ultimate goal in communicating skillfully is shared understanding, and that means the key is clarity, clarity, clarity. Sometimes the only way to make your audience understand your message is to boil it down to its simplest form. We'll discuss this concept in this workshop, but the bottom line is that it isn't easy to communicate effectively. It takes both effort and attention, and the first step is being introduced to the information in this workshop. Together we'll discuss:

Above all else, you'll learn how to communicate like the pros by making clarity your top concern and by meeting your audiences' unique communication needs. Your quest for expert communication skills begins with this workshop, so take this valuable step for maximum success!

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Success Driven Team Building - Learn how to build exciting teams that thirst for success

This program focuses on the building of Teams that elicit personal commitment, build shared accountability for success, and generate consistent actions from every team member to realize unforeseen breakthroughs in performance. This program covers:

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Speaking in Public - How to Present Your Best Performance Every Time

If your job requires that you speak in public occasionally, sometimes, or even on a regular basis, this workshop is just for you. You may have been asked to "say a few words" several times or more, or you may just be getting started. Whatever level of experience, the skills in this workshop are designed to help you not just write an informative message and get through the talk without fainting, but to show you how you can also inspire, motivate, and influence an audience. Anybody can be an inspiring speaker, but you have to know the rules.

Public speaking is different from giving a business presentation. In public speaking, the audience expects to be entertained- The audience expects the speaker to do most of the work. The presenter has to focus on the "Show" or performance. in order to do that effectively, we'll show you how to:

These valuable tips will give you the edge to succeed in public speaking wherever you may go. Come join us to learn how to present your best performance every time!

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Learning to Control Stress So Stress Doesn’t Control You  - Tried and True Steps That Can Work for You
 

Stress comes in good packages and in bad packages, so there are some advantages to stress, as well as the disadvantages we've all heard about. The important thing is to discern the good. stress from the bad and use proven techniques to conquer negative stress. That's what this workshop will help you accomplish.

Here we'll take a close look at the causes of excessive stress, which signs can tell you if you or someone you know is under too much pressure, and how these things negatively affect employees, employers, and society. Plus, we'll discuss tried-and-true tips for reducing stress and approaches for conducting your professional life in a low-stress manner. You'll learn how to:

You will be able to apply this material to your life and use it to help those around you - so you and your co-workers can enjoy life to the fullest. Come learn how to control stress so stress doesn't control you!

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Professional Selling - How to Position Yourself for Optimum Success
 

In this workshop, we'll cover the entire sales process from start to finish, all the way from prospecting to getting those priceless referrals, as well as tips for encouraging your professional development (on the sales floor) and your personal development (behind the scenes).

We'll unveil certain mistakes you should avoid as well as principles to live by in order to make the sale almost every time. You'll learn how to replace sales stigmas with customer satisfaction, customer trust, and even customer exhilaration. Sound interesting? Don't stop here. There's more, like how to:

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Becoming Customer Focused - How to Make Stand-out Service Your Organization’s Finest Asset

How to Make Standout Service Your Organization's Finest Asset. What role does customer service play in your organizations success? Do you view it as the lifeblood of your business, as you should? Does your attitude toward customers carry over to everyone on your team? In this workshop, we'll address those topics and more, as you learn how to make standout service your organization's finest asset.

To start with, we'll clarify the true definition of a customer, which may surprise you, and then we'll delve into practical, no-nonsense methods for exceptional service, like how to:

By attending this valuable workshop, you will learn the art of servicing clients so they will remain loyal to your business for life. A positive experience can make the customer feel great, or a poor one can leave such a negative taste in her mouth that she will never do business with you again. The fact is, there is no substitute for "standout" customer service. Fantastic service that meets customers wants and needs can separate the mediocre organizations from the cream of the crop. Come join us!

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The Art of Negotiation - Persuasion Techniques That Can Work For You

Everybody can benefit from learning the art of negotiation, whether for use in business, community, or personal relationships. As a matter of fact, you already have a head start, because negotiation is probably a regular part of your everyday life. Think about it. What do you do when you are a day late on your mortgage payment or rent? What do you do when you and your spouse can't decide where to go on vacation? Or what about when an employee wants a raise but hasn't taken on many extra responsibilities?

In each of those scenarios, you can do one of three things. You can give in and blindly agree without debating. Or you can threaten the other person to submit to you. Or, you can skillfully negotiate your way to an agreeable solution. But in order to persuade the best way, you've got to learn the professional strategies and toots of the trade, in an easy to understand format we'll show you how to skillfully work your way through the negotiation process. You will learn how to:

If you want to learn how to excel professionally, and strengthen relationships with colleagues, family, and friends, this workshop is for you.

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Building Your Team for Success - Proven Strategies for Superior Work Teams

You've heard the term "teamwork" and the phrase "be a team player," but chances are you have never experienced true teamwork. The reason? Many people don't realize that an authentic team is very different from a traditional work group. And they also don't realize that as a whole, Learns perform at a much higher level than work groups. In this workshop, you'll learn how to create a powerful team and build it for success using proven strategies that really work.

If you have a desire to dramatically raise productivity, cultivate employee loyalty to your organization, and ultimately help your employees take responsibility for their success, join us for this power-packed workshop.

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Making Work Fun - How to Creatively Boost Productivity and Employee Morale

Did you know that the average employee spends about 10,000 days working in a lifetime? When you look at it that way, it's logical to try to make that time as rewarding and satisfying as possible. In fact, research has shown that there is no easier or more effective way to boost morale, resist turnover, and improve productivity at the office than by encouraging fun in the workplace. While some people balk at the possibility of reaching serious goals and having fun at the same time, it is a very feasible combination.

Organizations that set their sights on "only the best" know that they must challenge their team with interesting work and keep them energized using creative means. So in this workshop we'll offer specific suggestions for adding a little spice to your workplace - beyond the typical company barbecue once a year. In just a few hours, we'll show you how to:

So if you desire to keep your employees satisfied and motivated and to keep the organization headed in the right direction, we have just the help you need. We look forward to seeing you at "Making Work Fun"!

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Leading People Through Change - Principals for Confidently Guiding Your Team Through Uncertainty

Every leader has the skills necessary to achieve a successful transition. They just need to learn how to implement those skills using the key strategies for leading people, including themselves, through change. In this workshop, we'll introduce you to the techniques that will strengthen both your leadership abilities and your organization's ongoing pursuit of excellence. We'll start by laying the groundwork for what leadership and change really mean, like the following topics:

Remember, change is something you as a manager can't help but run into. Take the proactive approach by attending this workshop. Learn how to gracefully lead your team through change

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Hiring for the 21st Century - How to Find, Hire, and Retain Great People!

In this workshop, you'll learn how to attract the best applicant for the job, how to hire, and how to avoid common mistakes made in the hiring process. There are many hurdles encountered in the hiring process, and this workshop will help you conquer those hurdles with ease. We will discuss hiring issues that you need to prepare for and introduce legal topics you should be aware of, we'll give you a detailed look at how to:

Come to this workshop eager to learn new ideas for recruiting employees and ready to prepare your business for future growth.

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Mastering the Art of Time Management - Proven Strategies for Raising Productivity

Do you feel like there's never enough time? Does the clock seem to jump ahead while your productivity lags behind? in today's day and age, this is commonplace. Most of us feel like we need more time, but we never seem to find it! Attend this workshop to discover how to rearrange the time you already have by taking it away from non-productive activities and adding it to productive ones. This workshop will show you, step by step, how to make that valuable time and raise productivity through the art of time management.

We'll show you how to organize your life and take control of the hours in your day, all while keeping the right perspective about the things that are important. We'll show you how to:

We know you'll agree, this workshop is time well spent. After two informative hours of step-by-step time management techniques, you'll be prepared to start your journey toward a simpler life - one in which you control your time, instead of it controlling you!

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Coaching Your Business Team - How to Inspire Effective Teamwork for Winning Performance

When you focus on how to really coach, not just manage, your employees, you'll have the key to increasing productivity, raising quality, reducing absenteeism, increasing sales, gaining commitment, and raising employee involvement. In this workshop, you'll learn the differences between the traditional approach to managing as opposed to coaching. You'll explore the concept that management is about what things you do to get things done through others. With those principles laying the foundation, you'll then discover how to:

The valuable information presented here can truly transform performance and employee morale in your organization. Come learn how to turn challenges into success stories in this workshop!

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Becoming an Effective Leader - How to Lead, not Manage your Employees to Success

The concept of leadership in today's business world has taken a new direction in recent years. It is no longer synonymous with the definition of traditional management, as you might think. Many businesses are still stranded in "the old days," where there are no leaders, but instead managers who dictate to and supervise their employees. Today's brand of leadership incorporates influence, inspiration, motivation, and persuasion techniques, which make room for infinite creativity and happy, challenged employees. This workshop will introduce you to the often-misinterpreted role of leadership and show you how to incorporate effective leadership techniques into your business.

Remember, it is by leading your employees that your organization will be prepared to succeed in the 21st Century.

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Making Meetings Work - How to Maximize Meeting Effectiveness and Efficiency

The truth is, successful organizations can't afford to have meetings that are unproductive and take up valuable time. Since the average company spends 15% of its personnel budget on meetings, there is a significant amount of money at stake. Not to mention that unproductive meetings also cost your team their most valuable resource - time. The answer is to make your meetings as effective as they can be. Effective meetings don't happen by accident but require careful thought, preparation, and discipline. In this workshop you'll learn

Don't waste another minute of your valuable time in unproductive meetings. Come see how your meetings can be more successful and efficient and yield tremendous long-term results!

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Web & IT Security - How to cost effectively protect you company and minimize your Information Technology exposure risks.

Your IT System is exposed daily to potential attacks from multiple sources both internally and externally. Your job as a key decision maker is to assess your company’s risk tolerance while taking prompt, strategic and cost effective actions to safeguard these precious assets.

Mark McBurney our Information Technology Strategist will lead you through the process of  securing your information system. He will cover:

 This Seminar will allow you to clearly understand your current security status and lay the foundation for a comprehensive security program that serves and protects your company.

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How to Manage Projects and Meet Deadlines - Giving Projects the Special Treatment they Deserve

Do you ever wonder what it would be like to actually complete every project that comes your way both on time and with a feeling of utter satisfaction? No doubt, you've had some standout experiences that went without a glitch. But there is a way to keep all your projects running smoothly, on time, and within the appointed budget. The key is organization.

The system proposed in this workshop is actually quite simple. It is a step-by-step process you can follow with ease. We'll take you from the beginning of the project to its completion, moving through each step with care and thoughtfulness. In this workshop, you'll learn how to:

Don't waste another minute on projects that aren't planned and executed according to project management techniques. Learn how to take control of your work activities and meet deadlines using strategies that have worked for so many others.

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Effective Delegation Skills - How to Raise Productivity and Develop Your Staff

Delegating doesn't mean you simply hand a project over to someone else. Rather, you are still responsible, but your skillful guidance can show your employees how to handle a project the right way without hand holding. You as a delegator really can motivate your employees to think for themselves and make wise choices. In this workshop, we'll discuss:

If you want to learn how to free up more of your time, raise productivity, and further develop your employees, your next step should be attending this valuable workshop.

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Discovering Excellence as a Supervisor - A Comprehensive Look at the Manager’s Vital Role

Whether your management responsibilities are new or you are a seasoned supervisor, there is much to be learned and later reviewed on this subject. Granted, it does take experience, more than anything, to master the keys to Lop-notch m management But, the knowledge discussed in this workshop can give you a head start, or a refresher course, in order to discover excellence as a supervisor and as a leader.

In this workshop, we'll cover important topics such as the key points regarding hiring strategies, team building, coaching skills, feedback, and leadership. in addition, well shed light on the key principles that effective supervisors abide by at all times - like empowering staff, focusing on goals instead of setbacks, and rewarding improvement as well as record-breaking achievements. You'll learn how to:

So if you're ready to embark on this exciting journey to discover true excellence as a supervisor, your next step should be attending this valuable workshop.

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The Value of Mentoring - How it brings out the Potential in Others

Originating with a character in the Greek classic, The Odyssey, a mentor is an experienced and trusted coach who can help a protégé learn new skills, sharpen their current skills, and guide them in learning and development activities.

In this workshop, we will stress the importance of becoming a mentor to a protégé, as well as taking advantage of the opportunity to be mentored yourself. Remember: Learning is a lifelong process, and having a mentor in the professional part of your life can help immeasurably in improving job performance and personal satisfaction. In this workshop we will discuss:

Come see how the ancient art of mentoring can work for you today.

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New Employee Orientation - How to Reduce Turnover and Save Money With a Superb Introductory Program

When you think of new employee orientation, what thoughts come to mind Chances are, you've had at least one experience when your first day on a new job left a lot to be desired. The fact is, far too many people in today's work force begin a new job with little or no orientation to the organization. As a result, they have no sense of belonging to a team, which leads them to put forth less effort and many times quit their job within the first few weeks.

It's no secret that poor orientation is directly responsible for most new employee turnover. That's why we designed this workshop - to show you how to reduce your company's turnover rate and save thousands of dollars by implementing a superb orientation program. With an average of $6,000 invested in a new employee, you need to do your best to keep them at your company. So during this workshop, we'll show you how to:

The bottom line is, if you want your organization to succeed, you must put extra thought and care into orientation. When you attend this power-packed workshop, we'll make it easy for you!

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Winning the Battle Against Negativity - Techniques for Spreading Optimism

Can you think of a person you've worked with who's had a habit of making pessimistic remarks - no matter what the subject? Someone who seemed to enjoy dragging others down to their level of sour attitude? Or what about the co-worker who has had a temporary lapse into disagreeable thoughts and contentiousness? The fact is, we've probably an struggled with our own negativity for a short period of time. Though it is common, temporary negativity is something to be concerned about, and the same is especially true of habitual negativity.

This workshop is about people who are short-term or long-term cynics and naysayer, and how you can help them see the bright side of things. In a nutshell, you'll learn how to:

There is a lot to gain by learning the right techniques and skills for conquering negativity. You owe it to your co workers, your customers, and yourself to attend this workshop. Learn to conquer the negativity around you and enjoy life to its fullest.

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Resolving Conflicts the Right Way - How to turn losing confrontations into Win / Win Successes

Interpersonal conflicts are a fact of life. Nobody is going to agree with everyone all of the time. But that doesn't mean conflicts must have a destructive effect on those involved - because there are right ways and wrong ways to resolve conflicts. in fact, there are several "right" ways, and in this workshop you'll take a look at how you can incorporate them into your organization.

Conflict resolution is the methodical process of building relationships and finding ways to achieve win-win results. If you begin by handling your current conflicts better and applying the principles you learn in this workshop, the quality of your relation-ships will improve and your individual, team, and organizational effectiveness will rise considerably. We'll start the workshop by discussing the startling facts about workplace conflict, what makes some conflict unhealthy, and the symptoms leading to conflict. Then we'll explore how to:

The bottom line is this: It is crucial to learn to manage everyday differences because unhealthy conflict destroys good will and causes defensiveness, anger, blame, and resentment. If you want to learn how to take control of conflict situations, come be a part of this workshop!

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Handling Problem People Successfully - Improve Morale and Reduce Stress with These Interactive Methods

If you've been in the work force for more than a week, chances are you' you've had at least one experience with a problem employee or difficult co-worker! Problem people are part of most any organization, and that's why it's so important that people - especially supervisors - master skills for resolution.

Whether the inappropriate behavior is perpetual lying, manipulating, discouraging others, being a tough guy, criticizing others, or resisting authority, it's best to address the problem early on. If you wait too long in hopes that the behavior will go away, you not only allow the issue to get worse, you also detract from the productivity of everyone involved: you, the problem employee, and their co workers. if you attend this workshop, we'll show you how to handle any situation. You'll learn how to:

Being a strong leader and an ideal employee is more important than taking care of problem people. If you can make this part of your job that much easier, you then can focus on the more enjoyable aspects of work.

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How to Give and Receive Feedback With Skill - Advanced Communication Skills for Professional Relationships

Business professionals who have developed strong feedback skills know the benefits that come from that knowledge. They know their fine-tuned communication skills help them work more closely with their employees, team members, and supervisors at the office. And who doesn't need to give and receive feedback With skill? You guessed it - no one. That's why this workshop is perfect for any business professional, and especially so for supervisors.

If you want to help others, you must learn to give constructive feedback, both negative and positive. Feedback is appropriate in so many situations -  In this workshop we will discuss how to:

The mutual feedback process will build trust and strengthen team relations, as well as inspire all employees to do their best. Come learn how to give and receive feedback like a pro!

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Preventing Workplace Procrastination - Put this Addictive Habit Behind You

It begins when uncontrollable events or mental persuasion cause you to postpone one project till the 11th hour, when the imminent deadline is looming over you. Then, when the consequences don't turn out to be that bad, it becomes an enticing option to fall back on in the future. Like an addiction, it can easily become a destructive habit that leaves you wanting more the next time responsibility falls in your lap.

In this workshop, we'll discuss how to kick the procrastination habit in order to relieve stress, improve your health, boost your reliability, protect the quality of your work, and save your sanity! You'll learn how to:

Don't miss this valuable opportunity to say goodbye to procrastination once and for all!

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Performance Reviews that Really Work - How to Prevent Appraisals From Becoming a Waste of Time

There is a lot of apprehension, confusion, and inconsistency on the issue of performance appraisals in the workplace and how to conduct them. The problem is that many people don't fully understand the value of performance evaluations and feedback from supervisors. And the result is many a review session that turns out to be a waste of time.

But appraisals are not meant to be frivolous conversations, or adversarial confrontations for that matter. On the contrary, they provide a prime opportunity for both the supervisor and employee to candidly discuss their goals and how those goals are being met. While these meetings aren't easy to prepare for or conduct, when done right they give both parties constructive feedback to learn from. A performance review should be a positive experience. In order to make performance reviews at your organizations positive experiences, we've designed this workshop with helpful guidelines for supervisors. We'll cover the following topics:

So if you'd like to see the benefits that effective appraisals can yield and learn how to conduct appraisals in that way, join us for "Performance Reviews That Really Work"!

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A Few Things My Fairy Godmother Forgot to Mention - Feminine Power Choices for the 21^st Century Woman©

The art of being prepared to handle the reality of adult female life while maintaining a sense of humor. Did you ever wish for a roadmap that brought you closer to being comfortable with all of who you are?

Join Michelle Sherman our success coach, mother, sister, and delighted female being as she takes you on a light hearted journey through the unique challenges and delightful solutions that confront our generation of amazing women.

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Passion, Power and Speed - Building Customers for Life

Join Leslie Kennedy as she explores why the he Customer…is the most important person in any business!

But frequently customers are treated as a necessary evil, a frustrating interruption of our real work.

All successful business strives to build customer loyalty, by providing high quality products and services designed to bring their customers back over and over again.
Research shows that a 5% change in customer retention swings profits from 25-100%.

Passion, Power and Speed highlights the 3 critical components of moving from “good enough” to WOW! It is when we WOW our customers that they return to do business with us and bring their friends!

You will learn:

Passion, Power and Speed is a highly interactive seminar where you’ll learn by doing. Not only is this style of learning the most effective, but also the most dynamic and enjoyable. The biggest payback is that you will actually begin to change the underlying mindset, or paradigm, about how you serve your customers.

Passion, Power and Speed begins this process.

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Contact Us If you would like to discuss your company's unique needs with one of our experts or if you would like any additional information regarding our services.